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Logging In Issues
Help with logging in to Discount Kids

There were 3 questions found in this category:
  1. I can not log into the main site what can I do?

    First of all remember that your user name for the main site is your email address and password not your seller user name. Go again to the login page and just below the log in box there is a little link "Forgot your password?" click that and enter your email address. When you click the submit but...


  2. I have had my password or user details resent but did not get the email.

    We check the site daily to make sure it is sending out all emails. If you did not get an email from us check the following.

    1. If your email provider has a whitelist or blacklist make sure that

    is added to your whitelist.

    2. Check your junk mail folder incase your email pro...


  3. I have logged into the main site but can not log into my sellers area what's wrong?

    Remember that your user name for the sellers area IS NOT your email address like it is for the main site. Your user name is your seller name you chose when you registered.

    If you can not remember your seller name then go to the sellers area login page and click the "Can't remember your de...